Viewing all threads tagged #EJC2015.
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38th European Juggling Convention, Bruneck
Finding Enrico Rastelli's tomb
On my way home from #EJC2015 my route happened to have a full day in Bergamo with two other jugglers. We couldn't resist making the trip to Rastelli's tomb. Despite others having made the pilgrimage, there was a lack of clear description of how to get there and whether it is difficult to find.
It is very easy. Go to the main cemetery - nearest tram stop is Bergamo S. Fermo (two stops from the tram terminus at the main train station) - but we only went a single stop and walked as this was covered by the cheaper day ticket..
Then, asking the very helpful attendant at the entrance, who was quite enthusiastic when he realised what we were looking for, we found that it is very simple to find. In this map of the graveyard, I have marked the location of Rastelli's tomb by the circle. The cemetery is very exposed to the sun, so you probably don't want to spend too much excessive time wandering around on an August day during peak sun!
If you do have a few hours to spare in Bergamo, I can recommend a trip out to the cemetery [how long you'll need will largely depend on how much time you want to spend at the tomb - travel time from the main station is perhaps 10 minutes].
Lessons from #EJC2015
This will be a small series of posts [which, individually, may be quite long] on some of the transferable lessons from the EJC just gone.
Registration:
This went remarkably smoothly, but I think that some efficiencies can be achieved. The combined single queue that split at the last minute worked well in ensuring that no one was stuck in the “wrong” queue.
The QR system worked really well in enabling fast processing, without requiring bar-code scanners. I would, however, have called it a ticket rather than an e-ticket, as the organisers wanted people to print out the ticket and sign the disclaimer. In my head, an e-ticket is not something that needs to be printed.
Having sufficient floor space really made a difference. This meant that the queue could be managed in a less frenzied manner [especially in comparison to Toulouse] and people had room to manoeuvre.
I would like to have a few (perhaps 2) express desks: adults pre-registered for the full week only. This reduces the number of options required for the desk and could speed-up the process [enabling you to use your volunteers with more languages for more complex interactions]. Under 18s require a range of different permission slips, making the process slightly slower and more complicated.
Another desk (note that this desk would also take standard pre-registrations) for those arriving with a large number of youths [e.g. youth circuses] – rather than splitting to individual desks; this is because those working at the desks must check ID etc. from those acting in loco parentis – often a limited number of people that then need to go from one desk to another if split out, slowing up all desks.
The passes this year were great: sufficiently long to go around the leg, with a sufficiently generous metal clamping bit to allow the pass to be easily reassembled if someone wanted to put it on their leg – this has been an issue in the past – the passes were long enough to go around the ankle, but could not fit across the heal without coming undone and then were almost impossible to reassemble in situ. To make this process more efficient, I would have a clamping station away from the registration desks – mainly for those wanting it on the leg [the wrist clamping didn’t cause any delays]. The name of the manufacturer and the specification of the passes should be passed on to other organising teams.
The six-odd hours of making up the registration packs on the Friday before the convention started was worthwhile when it came to speeding up the registration queues. There are always people onsite on the last day that aren’t really in a fit state for heavy lifting – this is a highly practical use for those bodies.
I would also note that those working on registration desks should not put gala show tickets into these packs; rather that they should physically hand over the gala show ticket to the person registering [more likely to be put into a safe location].
The day ticket passes this year were difficult to work and caused confusion for volunteers on badge control points. The day passes were also a woven wrist/ankle band, with those clamping the pass required to alter the point of the clamping bit to indicate the validity of the pass. This is surprisingly tricky when done on the wrist and really tricky on the ankle. Then those on badge control weren't sure if the clamping point indicated the last day of validity or the day after the last day [with some slippage when clamping, it could possibly have meant either].
If possible (not sure how compatible this is with Andi’s system), I would have those paying for more than a single day enter their own details into the system [would require more computers, but not necessarily ones able to scan and process QR codes] to avoid someone having to do this at a later point. This is particularly important if someone then wants an official receipt [which could be issued later in the week, when registration is quieter] as their details of when they arrived and how much they paid would be already on the computer system.
Great work Dee. Lots of useful stuff in there for convention organisers.
Handing over the show ticket separately is a great example of engineering a problem out of the system (lost show tickets are a real pain to handle for reg desk volunteers). I always make sure I put my show ticket in my wallet straight away, it's annoying when I have to open an envelope & fish around for it.
There have been many studies on queueing theory. The single queue that splits is almost always the most efficient solution. The only instance that I remember where it isn't is when they number of kiosks desk at the end is so many that people fail to spot when a desk becomes free. Not a situation likely to happen at a juggling festival.
I wonder if a self service prereg kiosk could be built? Attendees insert their card or type in their prereg number which queries the prereg database & prints a colour coded ticket. They then take the colour coded ticket which volunteers swap for a corresponding coloured pack of goodies.
Such as at Karlsruhe (2008) gala show (2 doors, people queuing for door 1 blocking access to the deserted door 2), or Munich EJC registration.
The problem in both cases was that people only saw the alternative when they were sufficiently close to the front to think "ah well, I'm nearly there now", and deprive the system of running at full efficiency. I'm pretty sure that it would have been fixed in both cases with a steward, and would have almost certainly have saved volunteer-hours overall.
Having the space available for a single queue that splits last minute [with enough space between desks that it is obvious which desk is free and easy to access the free desk] is a bonus.
I also like Tom's suggestion of smart phone enabled "register on site" option to reduce the amount of information needed to be entered by the team of volunteers [but this would need a separate wifi system to avoid causing overburden on the registration system wifi - as lots would access this system in the queue just to check emails / facebook etc].
As to the final point, you've just given me an excellent idea, which would be to have a smartphone based form where all non-preregistered information could be pre-completed by people standing in the queue, and then the desk tablets would then be able to pick up the registration by scanning a qr code on the phone with the tablet, which tells them which forms to get signed, which ID to check, how much cash is required, and what tickets to assign.
As you suggest, this is mostly about a transfer of the burden of effort, it also helps people to know before reaching the desk what to expect (cost etc), which would certainly help out those on the desk.
If you want to make your suggestion to Andi's system, there is an issues/feature request section on the github page, otherwise I'll try to remember to mention it to him next time I see him.
Can you send me the github link [by other means available...] I have a few feature requests that are quite system specific that don't really need to clutter up this discussion
I'd be interested in having a poke around the code too. I did a quick search & found this which looks interesting.
Little Paul - - Parent #
If you google for "EJC Registration" you end up at https://prereg.eja.net
If you look in the bottom right hand corner of that page, there's a link to https://github.com/inbaz/ers/issues which is the issue tracker for the https://github.com/inbaz/ers project, which looks very much like the code you're looking for?
Another piece of good practice implemented by the onsite registration team was the decision not to try to distribute merchandise during the crazy initial rush. This year this was because there was a separate merchandise shop for the entire week; however, others should consider the same.
Hi everyone! My name is Mario, I'm from Spain and I'm going to stay in Bristol this summer. I like diabolo, clubs, devil sticks and balls. My favourite is diabolo, I learnt a lot of tricks some years ago but when I got into the university I couldn't continue practicing. Last thing I was learning was doing tricks with two diabolos.
I would like to learn and teach some tricks here in Bristol.
See you soon!
Little Paul - - Parent #
Hi Mario!
You should make your way over to the Monday night club: https://jugglingedge.com/club.php?ClubID=4
They're a friendly bunch. I'd be going over there tonight but I'm exhausted so am having an early night instead.
It was lovely to meet you last night. #Altern8 had quite good attendance, with a good variety of props. Did myself a juggling related injury [seriously!]. I won't be able to make it to the next few sessions as I'll be at #EJC2015
We had chocolate hob-nobs this week but no cake for those more interested in that part of juggling clubs.
EJC 2015 pre-registration is now open, if you are planning to go to European Juggling Convention in Bruneck this summer and want to save up to €80 per person - pre-register before the end of April. EJC this year has been organised at short notice and they need money for deposits etc. They want to know that enough people will be going to make sure that the event will be viable - so make sure you pre-register if you want the event to happen.
www.ejc2015.org/registration/
#ejc2015
#events
IJA pre-registration also started on 1st April (jugglers love auspicious dates), but their price goes up on 18th April.
For people who like to leave things to the last minute, today is the last day you can pre-reg at the Phase 1 price, after midnight (Central European time) the price of an adult week ticket will go up from 120€ to 180€.
Over 2000 jugglers have already preregistered and the organisers have confirmed EJC 2015 is definitely going ahead in Bruneck this summer.
EJC 2015 website is now live with lots of information and there are still plenty of volunteering opportunities.
Pre-registration will start in April, so you have plenty of time to start saving up as the preliminary registration period (for maximum discount) only lasts a month.
#EJC2015
thank you to Andy via facebook for alerting me to this information
Update from the EJC 2015. Big thing: prereg should be available from April. Don't leave preregistering until the last minute otherwise the event might not happen.
#ejc2015
I noticed in the calender of events that the venue for EJC 2015 is down as squirrels. I tried google and all I got was the apology from the Karlsruhe team. This is a little surprising because at the EJC business meeting we voted to go to Brnic, in Southern Tyrol, in Italy. This isn't a rumour, it was a public meeting. Apparently they held a unicycle convention there in the last couple of years. They only have a year to organise it, so I wish them luck. Also we might not expect all the shows and add ons that we've become used to. I for one won't mind.
Also we voted to go to the Netherlands in 2016, to a small place just outside Amsterdam. The important feature was a nearby beach :)
The Squirrels is because the event listing has been left there to let people know it isn't in Karlsruhe on the dates listed. The Bruneck team haven't announced their dates for EJC 2015 yet, except to say it would be in the first half of August. So it seemed better to leave it saying Squirrels than have people assume the dates would be the same as Karlsruhe and book holidays etc based on what might be the wrong dates.
When the Karlruhe team announced they were unable to hold EJC in Karlsruhe the listing was editted to reflect that, and after the vote at the EJC General Assembly the listing was editted again to include the information about Bruneck.
When the Almere team have confirmed dates for EJC 2016 they can add it to the events listing.
..so yes, the listing is as fluid as EJC 2015 itself! Well done & thanks very much Mïark for your hard work on this!
According to Facebook the date for EJC 2015 in Bruneck will be 1 - 9 August 2015
https://www.facebook.com/EJC2015Bruneck/photos/a.339501636221903.1073741828.292549420917125/339498946222172/?type=1
(though there is a warning next to the asterisk that the date can still change)
#ejc2015
EJC 2015 Bruneck have confirmed on that facebook thing that the dates are definitely 1-9 August
www.facebook.com/EJC2015Bruneck/posts/368949356610464
SimonaCampo - - Parent #
The date of EJC2016 has been added!
Mïark has left an explanatory note in the listing, but I've just changed the address to show the correct country.
Sjors Stuurman - - Parent #
Oh, heh, I thought EJC 2016 was gonna be in Rotterdam, read wrong/thought of an older EJC perhaps. (Have not been to any EJCs yet) so, Almere here I come (Hopefully ;D)
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